Return Policy/Guarantee

Supplements

Unopened supplements may be returned within 30 days of purchase for a full refund minus shipping/handling fees and a 10% restocking fee. Return shipping to be paid by customer. Opened supplements may not be returned.

Please contact us for return authorization before returning any products.

 

1:1 Consulting & Coaching Programs 

Payment to all Wellness Dynamics’s customized 1:1 programs are non refundable. In the event that an injury or illness prohibits you from completing the program within a 3-6 month time frame, Wellness Dynamics will stay the time of the illness or injury to allow you to complete the program for up to one year from the enrollment.

Cancellation Policy

Please provide 24H notice if you need to cancel your private consulting & coaching session. If you are unable to provide 24H notice, you may be charge a cancellation fee of $150.00

The Metabolic Reset Program – Online

Participants in The Metabolic Reset “Online” Program * may cancel out of the program within 7 days of purchasing the program and receive 100% money back, no questions asked. If supporting supplement packages were shipped prior to cancellation, they may also be returned, unopened, with a 10% restocking fee, per the Supplements return policy above.

Payment schedule for multi-pay options begins on date of first payment.

*this applies to the online program only.

Please keep in mind that all materials are copyrighted.

 

Personalized Profile Tests

You may cancel your order within 30 days of purchase and receive a full refund minus a 10% reversal fee, as long as your test has not been sent to or processed by the lab. Refunds are not available once your test has been sent to the lab.

 

Technical difficulties reading or viewing your program materials or accessing our members site?

We will work with you to help resolve any technical difficulties you may experience regarding your access to any purchased electronic materials or membership site that you have received access to through the purchase of one of our programs. Please contact us with a detailed description of the problem you are experiencing. We will respond within 2 business days to your query.